We offer FREE Standard Shipping in the U.S., every day, and have multiple shipping options to make sure your gifts arrive on time. Please note that the deadlines for certain items-including beauty and fragrance, Gift Cards, special orders and other products-are different from those for general merchandise because some items cannot be expedited. To make sure your gift selection will arrive on time, always check the shipping details located on the specific product page.

We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We do apply returns to the tender it was purchased with. If we choose to provide a refund and no record of sale is available, a return is provided at current price on a Nordstrom Gift Card.