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FedEx will deliver items that are available for immediate shipment in 3-7 business days for a standard shipping charge. All orders to Alaska, Hawaii, and Puerto Rico are shipped by air for an additional $10.00 fee per address.
Brooks Brothers wants you to be satisfied with your merchandise. We will gladly accept a return or exchange of saleable merchandise in original condition within 90 days of purchase date accompanied by an original receipt. All returns accompanied by original receipt will be credited to original form of payment.
Saleable merchandise in original condition not accompanied by a receipt will be accepted and a merchandise credit will be issued for the lowest price. Photo identification is required for all merchandise credits. If your cash return is greater than $200.00 a company issued check* will be mailed to you. Monogrammed and altered merchandise and special order clothing will not be accepted for a return or exchange.
Price adjustments will be made within 10 days of original purchase date with original receipt present. Only items purchased at full price are subject to a price adjustment.
All sample sale and Head of the Charles merchandise purchases are final sale and cannot be returned or exchanged.
*US Only; in Canada, credit to debit card will be issued