We process and ship all our orders 6 days a week, with the exception of Fridays and UAE Public Holidays.

Boutique 1 offers the exclusive Style Express service, packages ordered between 7am – 11am Saturday – Thursday.

For Dubai orders, please place your order before 11am to ensure a same day delivery service.

For UAE orders we will aim to delivery your order on the same day however delays may occur that are outside of Boutique1’s control. In the event that this occurs your order will be delivered within a maximum of 2 days.

In Boutique 1 we are happy to accept exchanges within 14 days of you receiving your order. The first exchange will be free of charge if the product has been purchased at its full price (you must request a RAN within 7 days)

Please ensure that items you wish to exchange are in perfect condition, without being worn, washed, or damaged. Please return the item in the original packaging with all garment tags attached. Boutique1.com reserves the right to refuse exchanges on items that are considered to be unfit for resale.

In order to meet our exchange policy the product must be returned in one package. If you wish to repeatedly exchange items then the return shipping charge will be deducted from your refund.

Please be aware that we can only exchange an item for the same item in a different size.